Terms of Service

1. The KidFirst service

KidFirst provides family-centered digital tools and educational resources intended to help parents, co-parents, caregivers, and trusted adults organize shared family information. Features may change as the service develops.

2. Eligibility

You must be at least 18 years old and legally able to enter an agreement to create a KidFirst account. KidFirst is intended for adults and is not designed for children to create or independently manage accounts.

3. Accounts and security

You agree to provide accurate information, maintain the security of your login method, and promptly notify us of suspected unauthorized access. You are responsible for activity conducted through your account unless prohibited by law.

4. Family spaces and invitations

You may invite another trusted adult to a shared family space. You are responsible for confirming that the recipient is authorized to access the information being shared. Other members may be able to view or contribute information according to the permissions available in KidFirst.

Do not use KidFirst to obtain unauthorized access, impersonate another person, evade legal restrictions, or share information you do not have the right to provide.

5. Your content

You retain ownership of content you submit. You give KidFirst a limited license to host, process, reproduce, and display that content only as needed to operate, secure, improve, and provide the service to you and authorized members of your family space.

You are responsible for the accuracy and legality of information you submit, including information about children and other family members.

6. Acceptable use

• Do not use KidFirst for unlawful, fraudulent, threatening, harassing, abusive, or harmful activity.
• Do not upload malware, probe security, interfere with service operation, or attempt unauthorized access.
• Do not scrape, copy, reverse engineer, or commercially exploit the service except where applicable law expressly permits it.
• Do not use KidFirst to violate another person’s privacy, intellectual property, custody order, protective order, or other legal rights.

7. Not legal, medical, or emergency advice

KidFirst is an organizational and educational service. It is not a law firm, medical provider, therapist, emergency service, or substitute for professional advice. Information in KidFirst does not replace a court order, parenting plan, professional recommendation, or emergency procedure.

For an immediate safety or medical emergency, call 911 or the appropriate local emergency service. Do not rely on KidFirst for urgent communications.

8. Privacy

Our Privacy Policy explains how information is collected, used, and shared. By using KidFirst, you acknowledge those practices.

9. Third-party services

KidFirst may use or link to third-party platforms, authentication providers, app stores, analytics services, or websites. Third-party services have their own terms and policies, and KidFirst is not responsible for services it does not control.

10. Availability and changes

We work to keep KidFirst available, but we do not guarantee uninterrupted or error-free operation. We may add, change, suspend, or discontinue features to maintain security, comply with law, or improve the service.

11. Suspension and termination

You may stop using KidFirst and request account deletion at any time. We may suspend or terminate access when reasonably necessary to address violations, security risks, legal requirements, prolonged inactivity, or harm to users or the service.

12. Disclaimers and limitation of liability

To the maximum extent permitted by law, KidFirst is provided “as is” and “as available” without warranties of uninterrupted availability, fitness for a particular purpose, or error-free operation. To the maximum extent permitted by law, KidFirst will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the service.

Some jurisdictions do not allow certain warranty exclusions or liability limits, so portions of this section may not apply to you.

13. Changes to these terms

We may update these terms as the service changes. The revised terms will be posted here with a new effective date. Continued use after an update means you accept the revised terms, to the extent permitted by law.

14. Contact

Questions about these terms can be sent to support@getkidfirst.com.